Who We Work With
Bookkeeping for Trades, NDIS, Retail and Hospitality
We work with trades, NDIS, retail and hospitality businesses, usually somewhere between one and twenty staff. Each industry has its own quirks, and we've seen most of them.
- 20+ Years of Specialist Experience
- Local, Industry-Relevant Focus
Industries we know
Books That Fit How You Actually Trade
Every industry handles its books a little differently, and generic bookkeeping advice doesn't always account for that. As a small business bookkeeper in Shepparton, we work with trades, NDIS, retail and hospitality businesses, usually somewhere between one and twenty staff. That includes job-based invoicing and subcontractor payments for trades, participant invoicing and claim records for NDIS providers, POS reconciliation and stock accounts for retail, and casual rostering and high-turnover payroll for hospitality. At Count On M3, that industry-specific approach carries through into payroll and Xero setup as well, not just the day-to-day bookkeeping.
By industry
Trades, NDIS, Retail, Hospitality
Each industry below comes with its own version of what 'good bookkeeping' actually looks like.
Trades: job-based invoicing, subcontractor payments & materials coding
NDIS: participant invoicing, claim records & service agreement tracking
Retail: POS reconciliation, stock & supplier accounts
Hospitality: casual rosters, high staff turnover payroll & tight margins
The process
Working Across Different Industries
Taking on a new client usually starts with a look at how their existing records are structured, since that varies more between industries than people expect. A trade business might be tracking job costs in a spreadsheet alongside Xero, while a hospitality business is juggling rostering software that doesn't talk to the accounting file at all. From there, the bookkeeping process gets adjusted to fit what's already in place, rather than forcing every business into the same system. Once the accounting file is up to date, we like to keep it that way with regular bookkeeping and reporting.
Questions
Industry Questions, Answered

- What makes trade business bookkeeping different from a typical small business?
- Trade businesses often invoice per job rather than on a regular cycle, which makes cashflow timing less predictable. Subcontractor payments and materials coding also need to be tracked accurately for both GST and job costing purposes.
- Why does hospitality payroll tend to be more complex?
- Hospitality businesses typically have higher staff turnover and a mix of casual, part-time and full-time employees, often across multiple award conditions. That combination makes accurate, timely payroll more involved than a standard fixed-roster business.
- What does bookkeeping for an NDIS provider involve?
- NDIS providers invoice against participant service agreements rather than a standard sales cycle, so income needs to be tracked per participant and matched back to the claims that have been submitted. Keeping those records clean and current makes reporting simpler, and it means the numbers hold up if they're ever reviewed.

